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Cisco Unified Communications Manager (CallManager)


Voice and Video for the Enterprise

Enterprise-Class IP Communications Processing

Enterprise-Class IP Communications Processing

Simplify voice and video, enable mobility, build productivity and improve collaboration with Cisco's unified call control platform. (2:54 min)

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With Cisco Unified Communications Manager, you get an enterprise-class IP communications processing system for up to 40,000 users, and even 80,000 users with a "mega cluster." In addition to traditional telephony features, it provides advanced capabilities, such as video, mobility, presence, preference, and full-featured conferencing services.

This powerful call processing solution can help:

  • Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to TelePresence rooms.
  • Simplify voice systems with unified communications to cut costs and dramatically streamline provisioning and maintenance.
  • Build productivity with comprehensive unified communications to help workers communicate and work more effectively.
  • Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device, providing a rich and consistent experience.
  • Improve collaboration: Click to begin an IM session, initiate a phone call, or easily start a video-conferencing call.
  • Improve flexibility with a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid.

Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications. This solution is highly:

  • Scalable: Support up to 40,000 users with each Cisco Unified Communications Manager cluster.
  • Distributable: Get scalability, redundancy, and load balancing.
  • Available: Maintain business continuity and collaboration with a high-availability foundation for server redundancy.

Communications Applications for Every Need

Cisco offers a variety of call-processing applications and phones that can help:

  • Enhance mobility: Cisco Unified Mobility keeps you in touch no matter where you work.
    Learn more.
  • Keep communications at your fingertips: Explore the inviting, simple-to-use, fully featured Cisco Unified IP Phones. See the portfolio. (PDF - 2.41 MB)
  • Manage communications with a single server: Cisco Business Edition provides medium-sized organizations everything they need for voice, video, mobility, and messaging. Learn more.

Got a small business?  We have solutions just for you. Learn More

Featured Content

Benefits Firm Transforms Physician Interactions
CareCore National Transforms Business with Cisco Unified Communications Manager. (Video - 2:50 min)

Gartner Positions Cisco as a Leader
Cisco is positioned in the Leader's Quadrant of Gartner's 2011 Magic Quadrant for Corporate Telephony.

Reduce Costs with SIP Trunking
Estimate your communications costs savings with Cisco SIP Trunking solutions.
SIP Trunking Cost Reduction Tool
Watch Video (2:15 min)

Estimate Your Savings
Use this Total Cost of Ownership Assessment Tool to determine how much you can save by migrating to Cisco Unified Communications.

Unified Communications Resources
Obtain system-level documentation, resources, and training details at the Cisco Unified Communications System Technical Information home page.

Additional Resources

Benefits Firm Transforms Physician Interactions

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SIP Trunking Cost Reduction Tool

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