Internet Business Solutions Group

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Musings from CTIA

Insights from CTIA 2012

Observations from CTIA Wireless 2012

Cities are Coming of Age

BYOD: No Longer a Four-Letter Word to Enterprise IT Leaders

Cisco's New Online Calculator Helps Size Private-Cloud Benefits

San Francisco Bay Area’s Pioneers - Linking Technology and Public Policy

The Cisco - SP Partnership: How Proactive Planning Drives Service Quality

Planes, Trains, and Automobiles: Getting Connected

Expanding Universe of Mobile Video Opens a World of Opportunities

In Between the Numbers: Self-Service That Works

On the Road to SMART Cities: What Can we Learn from Asian City Leaders?

The Case for Cable in the Tablet Era

A Data Deluge, Driven by Tablets and Mobile Video, Is Disrupting Mobile Carriers

Smart Eco-City Development Progress: Connecting People in Unique, Innovative and Regenerative Communities

With High-Frequency Trading, Financial Firms Face New Challenges

Show me the Money: The Debate Continues about Financing Urban Innovation

What Happens When Mobile and and Cloud Collide?

Will Wi-Fi Begin a New Chapter for Mobile?

At Last: A Way to Try Clothes On Without Stripping Down

The Future of Work-Life Innovation: The Role of Networked Technologies

Manufacturing a Successful Cloud Strategy

Cloud Readiness for the Enterprise

Now Is the Time for Service Providers To Invest in Cloud Services for Small and Medium Businesses

A Cloud over the Global Marketplace

Now Is the Time for Service Providers To Invest in Cloud Services for SMBs

Using the Cloud to Adapt and Thrive in a Rapidly Shifting Financial Marketplace

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Create a Winning Customer Experience

How Can IBSG Help My Business Grow?

Serving as trusted advisers with expertise across vertical industries, the Cisco Internet Business Solutions Group (IBSG), the company’s global consultancy, helps CXOs and public-sector leaders around the globe grow their organizations by solving their most critical business challenges. We do this by developing innovative strategies that take advantage of advanced technology and business-process transformation.


Meet the leaders and innovators that can transform the way you do business. Cisco IBSG is comprised of industry influencers and business strategists who have deep experience across multiple sectors and regions. Thought leadership publications

Original Thinkers


Thought leadership publications

Proven, Documented Success


The Cisco Internet Business Solutions Group (IBSG) draws on Cisco’s successful business approach, top talent, customer engagements, and technology expertise to sense market trends and identify current and future opportunities. From there, we develop innovative business and technology solutions that turn visions into reality.

Our Thought Leadership


Thought Leadership Catalog



Time Warner Cable (TWC) 
Time Warner Cable Segments Customer Base for Success


Telecom Italia Steps Up to Next-Generation Television 
With a comprehensively revamped strategy and upgraded technology, Cisco IBSG and Telecom Italia addressed three key issues that will enable the company to remain relevant and competitive in a rapidly evolving marketplace while lessening customer churn.


BT Group 
Cloud-Based Virtual Data Center Helps BT Improve Performance, Scalability, Efficiency, and Customer Satisfaction


Innovative Remote Adviser Service Redefines Customer Experience and Drives Growth for BNP Paribas Fortis
Web-based service that enables remote advisers to conduct comprehensive financial meetings with customers via video/data-sharing technology


Cisco IBSG and Savvis: Accelerating the Cloud Market
Cisco IBSG performed original research and helped Savvis to develop a go-to-market strategy for managed cloud services.


Ageing Well in the Netherlands
The City of Almere Pilots Innovative Video Services


Service Provider Develops New Revenue Stream from Advanced Advertising
A leading provider of communications, data, and entertainment services was evaluating new services to pursue to offset declining ad revenues. IBSG identified a large opportunity for the company in advanced advertising services and developed a go-to-market plan and architectural roadmap.


Toyota Streamlines Business Processes, Boosts Productivity by 18 Percent
Cisco IBSG improves the productivity of knowledge workers at Toyota by analyzing business processes, eliminating unproductive work, and introducing communications and collaboration technologies.


Tata Communications Ltd. Leads Managed Services Market with Cisco TelePresence Offerings
Tata Communications Ltd. Leads Managed Services Market with Cisco TelePresence Offerings


Next-Generation Events: Cisco Marketing Product Launches
How Cisco evolves its marketing product launches from in-person events to next-generation events employing a wide range of remote collaboration capabilities and social media.

IBSG News

  • The VAR Guy:
    When Mobile and Cloud Computing Collide: Top 5 Priorities

  • Connect World:
    How a CDN Federation model can help service providers win the battle for content-hungry consumers

  • Bank Technology News:
    BMO Uses Videoconferencing to Extend Financial Planners' Reach

  • CNN:
    Stores of the Future to Have More Data-Rich Products

  • Fortune:
    Internet or Air? One in Three Young Workers say Internet

  • Forbes:
    Can IT Make Cities Better?

  • Communications Technology:
    CDN Federations: A New Revenue Stream for the MSO?

  • Computerworld:
    Today, the Internet - tomorrow the Internet of Things?